48 hours of experimentation, collaboration and learning by doing while having fun and meeting new people from around the world at the same time. There’s nothing like it – the Global Service Jam… Liverpool Service Jam is part of the Global Service Jam and is open to everyone.Find out more
Jammers have 48 hours to work together in teams problem-solving through service design (ie to make something that is socially useful and human-centred). Despite working to a tight deadline, jams are playful, a fun and safe space to try out and learn new things.
Everyone gathers on Friday evening to discover a global theme, which is kept secret until jams all over the world have seen it.
We split into teams and work together through Saturday and Sunday to design and prototype new services inspired by the theme.
At 3pm on Sunday everyone shows what they've made and shares their work online with a Creative Commons License.
We provide the venue, materials and service design inspiration. All we need is YOU, and some magical collaboration. What will you design in 48 hours?
Up to 30 jammers will take part. We hope you'll be one of them!
The Liverpool Service Jam is not-for-profit and run by volunteers. Your ticket price covers event costs and includes materials, drinks and a sandwich lunch.
Yes. You must be 18 or older to take part in Liverpool Service Jam.
Tempest is a short walk from Liverpool rail stations, the closest one is Moorfields which connects to Lime St. The nearest public car park is off Tempest Hey St.
The core hours of the jam will be:
Friday 9 March 2018 from 6pm to 9pm
Saturday 10 March 2018 from 9:30am to 5pm
Sunday 11 March 2018 from 9:30am to 4pm
Pretty much anything! But, all you need to bring is yourself, your ideas and enthusiasm. If you like you could add prototyping materials, cardboard, Lego, play dough, whatever you like. If you like prototyping digitally bring a laptop, camera, or other kit. The space may be busy at times, so make sure you clearly mark anything you want to take home at the end of the event. We can't be held responsible for your personal possessions while in the jam, so anything you do bring along is at your own risk.
We'll provide sandwiches and snacks and tea/coffee-making facilities in the jam space. Jammers can bring or buy their own lunch and Liverpool city centre with a wide selection of food options is just a short walk away from the venue.
You really need to be there on Friday evening for the kick-off and secret theme video, but after that some participants do just one of the other days - Saturday or Sunday. Please let us know if you intend to do this so we can plan timings and manage the number of participants in the space.
At the end of the jam, we'll upload copies of the things we've made to the global jamsite. Everything created during the jam will be released under a Creative Commons License.
Liverpool Service Jam is part of the Global Service Jam 2018. We ask all participants to confirm that they understand the jam terms and conditions.Close
9-11th March 2018
Tempest Building, LiverpoolSign up
I’ve been working in UX for the last ten years but for the last five I’ve been developing Service Design skills. The best thing I ever did was attend the Leeds Service Jams, they opened my eyes to how my skills can be used to solve social problems. It also opened me up to a highly creative, fun and supportive network. I’m looking forward to growing the service design community in Liverpool and I’m very excited to be co-hosting the event with such a brilliant team.
I'm a graphic designer at Creative Concern, an ethically driven communications agency based in Manchester.
I'm really interested in the ways that service design utilises design thinking and the power of collaboration as tools for innovation and social change. Previously I have been involved with a range of service design projects with Macmillan, Swarm and Imperial College Hospital Trust that all focused on improving patient care.
I'm the the Chief Executive/Founder of So-Mo, a community engagement company on a mission to mobilise people, resources and knowledge in order to achieve social change. With a background in community engagement, facilitation, events and partnership building, my aim is to bring new thinking to social and community regeneration.
I'm a learning designer and owner of OH, an alternative education company based in Liverpool. I'm a big believer in collaboration and community, and I put them both at the heart of all my work.
I'm getting involved in Liverpool Service Design Jam because I love the concept of working in diverse teams to drum up new ways of addressing global problems.